Privacy Policy

This Privacy Policy explains how Rich Mounts (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website at https://richmounts.com/ or use our website chat widget.

1. Information We Collect

We may collect the following information when you interact with our website or chat widget:

• Name
• Email address
• Phone number
• Any information you provide through the chat widget or other communications
• Technical information such as IP address, browser type, device information, and browsing activity
• SMS opt-in and consent information collected through the chat widget

2. How We Use Your Information

We use the information we collect to:

• Respond to your questions or requests
• Provide customer support
• Communicate with you about services or inquiries
• Send service-related SMS messages when you have provided consent
• Improve our website and customer experience
• Comply with legal obligations

3. SMS Consent and Messaging

If you provide your phone number through our website chat widget and consent to receive text messages, you agree that we may contact you by SMS for service-related communications, follow-ups, appointment reminders, or other messages relevant to your inquiry.

By opting in, you consent to receive text messages from Rich Mounts. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying “STOP” to any message.

We will only use your phone number for the purpose for which you provided consent. We do not sell or share your mobile information for promotional purposes.

4. How We Share Your Information

We may share your information only with trusted service providers who help us operate our website, customer communications, SMS services, or business operations. These providers are contractually required to protect your information and only use it for the services they provide to us.

We may also disclose information if required by law, regulation, or legal process.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and understand how visitors interact with our site. You may control or disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

You may choose not to provide certain information, though this may limit your ability to use some features of our website or receive certain communications.

If you no longer wish to receive SMS messages from us, you may reply “STOP” at any time, or contact us directly at info@richmounts.com.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact: